How often does DV360 sync?
When you connect your DV360 account to Ad Reform, we will start syncing on a daily basis.
How does DV360 data map to Ad Reform data?
When pulling in DV360 data, we map the data to Ad Reform as follows:
DV360 | Ad Reform |
Advertiser | Client |
Insertion Order | Campaign |
Creative | Ad |
What DV360 creative formats are supported?
We will only sync Creatives with type CREATIVE_TYPE_STANDARD from the following hosting sources:
Third-party hosting (
HOSTING_SOURCE_THIRD_PARTY)CM360 (
HOSTING_SOURCE_CM) (if you authorized CM360 when setting up the DV360 integration)DV-hosted HTML5, Image, and Video creatives (
HOSTING_SOURCE_HOSTED)
Creatives in any other format will be ignored. Need more formats? Let us know →
Common questions
I connected my DV360 account. Why do I not see any data yet?
Once you connect DV360, we start syncing the following day. And we'll sync the last 24 hours of data (specifically, we look at new Creatives that were added to any Line Item in the past 24 hours). So you may need to wait a few days for data to start showing up, depending on how often you're adding Creatives to Line Items in DV360.
Why aren't some of my creatives getting pulled in?
If your Creatives were added to DV360 before you integrated with Ad Reform, or they are not in a supported format, they will not be pulled into Ad Reform.
My DV360 integration is no longer syncing creatives. How do I fix it?
If your DV360 sync isn't working, it's probably because your credentials are no longer valid for some reason. You can reconnect DV360 directly on the integration page →
Note: When DV360 is reconnected, we'll sync from the last successful sync time, or up to 7 days ago, whichever is more recent.